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Redeeming a Promo Code
Redeeming a Promo Code

Learn how to apply a promo code when subscribing to a plan

Helsinki avatar
Written by Helsinki
Updated over a week ago

To apply your promo code and enjoy all the amazing discounts, follow these simple steps:

  1. Log in to your Crop.photo account. If you don't have an account yet, you can create one easily. Click here to create new account.

  2. Once you're on the home page, locate the billing button on the left side panel. Alternatively, you can visit this link: https://app.crop.photo/user/billing to access the billing page.

  3. Choose the subscription plan that suits your needs.

  4. Enter your credit card details for payments.

  5. Now, it's time to enter your promo code. Copy it in the designated field.

  6. Make sure to click the "Add" button to attach the promo code to your subscription.

  7. Review the billing summary to ensure everything looks good.

  8. When you're ready, hit the "Subscribe" button to complete the signup process.

  9. That's it! You're all set to enjoy Crop.photo's fantastic features and make the most of your subscription. If you encounter any issues or have questions, feel free to reach out to us.

Please note that your promo code will not be applied unless you click the "Add" button, so don't forget that important step❗

Troubleshooting promo code Issues:

  1. Promo code not valid: Ensure that you have entered the correct promo code without any typos or extra spaces. Double-check the code provided to you to make sure it is still valid and hasn't expired.

  2. Promo code already used: Some promo codes may have a limited number of uses. If the promo code has already been applied to another account or subscription, it may not work for your account.

  3. Incompatible with current subscription: Certain promo codes may be limited to specific subscription plans or new subscribers only. Ensure that the promo code you have is compatible with the plan you're trying to subscribe to.

  4. Contact customer support: If none of the above steps work, reach out to customer support. They can verify the promo code's validity, check for any account-specific issues, and help you troubleshoot further.

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