All Collections
Billing & Usage
Cancel or Pause Subscription
Cancel or Pause Subscription

Manage your subscription

Ramon avatar
Written by Ramon
Updated over a week ago

How do I pause my subscription?

If you need to take a break from your Crop.photo subscription, you can easily pause it to avoid being billed during that time. Here's a simple step-by-step guide on how to pause your subscription:

  1. Go to Billing: Log in to your Crop.photo account and navigate to the "Billing" section.

    You can find this by clicking on the Billing option from the left navigation panel in the home page or gear icon next to your profile icon or username and selecting the "Billing" option from the menu.

  2. Change Plan: Within the "Billing" section, locate the "Change Plan" option. Click on it to proceed.
    ​

  3. Switch to Free Plan: Once you are on the "Change Plan" page, you'll see a list of available plans. Find the "Free Plan" option and select it.

  4. Confirm Changes: Crop.photo will prompt you to confirm the changes you're making to your plan. Follow the on-screen instructions to confirm the switch to the Free Plan.

Your Subscription is Paused!

Congratulations! Your Crop.photo subscription is now paused, and you won't be billed during this period. You can still access the basic features available in the Free Plan.

Resuming Your Subscription

When you're ready to resume your subscription and regain access to all the premium features, follow these steps:

  1. Go to Billing: Log in to your Crop.photo account and navigate back to the "Billing" section.

  2. Change Plan: Click on the "Change Plan" option just like before.

  3. Select a Paid Plan: Choose the paid plan that best suits your needs from the available options.

  4. Confirm Changes: Crop.photo will guide you through the confirmation process. Follow the prompts to finalize your subscription change.

And there you go! You've successfully resumed your Crop.photo subscription with all the great benefits it offers. Enjoy your creative journey!

How do I cancel my subscription?

The process is same as the pause subscription flow above. Simply choose the "Free Plan" option and your paid subscription is cancelled.

Did this answer your question?