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Multiple Users Sharing a Subscription Plan
Multiple Users Sharing a Subscription Plan

Options for large teams with multiple users accessing a shared subscription

Ramon avatar
Written by Ramon
Updated over a week ago

Multiple users within a large team may want to use Crop.photo service but still share a paid subscription plan. This is often applicable to large brands and enterprises.

The reasons may include -

  1. Billing is managed through a finance person's account who takes care of payments but doesn't edit images

  2. Multiple graphics designers or editors in the team wish to use the shared subscription

There are two options for sharing a subscription:

Option 1 - Using a shared email address

Your email admin can create an email alias such as crop-users@mycompany.com with multiple editors added to the alias. Crop.photo allows multiple sessions via the same login.

Pros

  • Single shared email account to manage for multiple users

Cons

  • Privacy issue arise with sharing password to the account with email alias as the login

  • Email admin needs to manage the alias whenever new users are added or current users are removed

How do I set this up?

  1. Ask your email admin to create a shared email alias

  2. Create a free trial account on our site.

  3. Inform your account manager to link this shared email address to the enterprise subscription

  4. Ask each of the editors to use the shared credentials to sign-in and start using the service

Option 2 - Separate email address for each team member

With this option, each user creating a new account by signing up independently to our service. Once they have created a free trial account, our enterprise account team can link it to the shared subscription.

Pros

  • More secure, no passwords need to be shared, each team member gets their own login.

Cons

  • Requires each team member to sign-up to our free trial account

  • Primary user needs to message us via our chat or directly to the account manager with the list of email addresses that need to be connected to the subscription.

  • If a user leaves the organization, the primary user must inform us to delink them from the team account

How do I set this up?

  1. Ask each team member to create a free trial account on our site.

  2. Send the list of users' email addresses to your account manager

  3. Account manager will link these email addresses to the enterprise subscription

  4. Ask each of the editors to use their own private credentials to sign-in and start using the service

Our suggestion is to talk to our account manager about the best option for your organization and we will be happy to onboard you with either options.

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