Automating your tasks with Crop.photo boosts productivity, helping you achieve great results and save time. Our subscription plans are designed to fit every budget, allowing you to choose the one that best matches your image volume. You can always upgrade or downgrade as needed.
The Kitchen Analogy: Unlimited Recipes, Limited Special Ingredients
Imagine our service as a fully-equipped kitchen where you have:
Unlimited access to cooking equipment and recipes (automations/projects/campaigns): You can create and run as many automations as you want, whenever you want.
A stocked pantry with special ingredients (image credits): These are used for specific image operations within your automations.
Free utilities (basic operations and storage): Just like you don't pay extra for using a knife or utensils in a kitchen, many basic operations and storage in our service are free.
In this kitchen, you can cook as many dishes (run as many automations) as you like without any additional charge. You only use up your special ingredients (image credits) for specific, advanced operations.
Unlimited Automations: What Does It Mean?
The cornerstone of our service is the concept of unlimited automations. Here's what this means for you:
No Restrictions on Creation: You can create as many automation workflows as you need. Whether you need 10 or 10,000 different automations, there's no upper limit.
Unlimited Execution: You can run your automations as often as you like. There's no cap on how many times each automation can be executed.
No Additional Charges: Creating and running automations doesn't incur any extra costs. Whether an automation runs once a day or once every minute, the cost remains the same.
Flexibility in Design: You have complete freedom to design your automations. Use any combination of steps and operations available in our system to create the workflow you need.
Scalability: As your needs grow, your automations can grow with you. Add more automations or increase their complexity without worrying about hitting a ceiling.
Storage Included: The storage needed to save your automation configurations and results is included at no extra cost.
No Time Limits: Your automations can run for as long as needed. There are no time-based restrictions on individual automation runs.
In essence, "unlimited automations" means you have unrestricted use of our automation engine. You're free to automate as much of your workflow as you need.
The Role of Image Credits
While automations are unlimited, certain specific operations within those automations consume image credits. Here's how it works:
Specific Operations: Image credits are used only for advanced AI image processing operations, such as smart cropping or background removal.
Clear Pricing: The cost in image credits for each operation is clearly specified in our pricing details, both on our website and in our partner App Store.
Pay for What You Use: You only consume credits when you use these specific operations. All other aspects of creating and running automations are included in your plan at no extra cost.
Flexible Usage: You decide how to use your image credits across your unlimited automations.
What's Included at No Extra Cost
It's important to understand that we don't charge you for many operations that occur as part of running your automations. Here are some examples of what's included at no extra cost:
Creating or running automations
Storage space for your images within automations
Uploading images and saving results in our cloud storage
Many basic image operations, such as resizing
We believe in transparent pricing, so here are some key points to remember:
Charged Operations: If an automation includes multiple operations, you're only charged for specific, credit-consuming operations. For example, if you perform a smart crop (which uses credits) followed by a resize (which is free), you're only charged for the smart crop.
Cloud Storage: When you upload images or save automation results to our service, storage is included at no extra cost for a limited time. Depending on your plan, files are stored for either 7 days or 30 days. After this period expires, the files are automatically removed from our cloud storage. This temporary storage is included as part of your unlimited automation package.
Behind-the-Scenes Operations: Many operations that happen in the background as part of running your automations are included at no extra cost. These might include data processing, temporary file management, and other system-level tasks.
Clear Specification of Charged Operations: We only charge credits for , advanced image operations. These operations are clearly specified both on our website and in our partner App Store, so you always know exactly what you're being charged for.
Remember, the vast majority of what happens in your automations is included as part of your plan. Image credits are only consumed for particular, advanced operations that are explicitly listed in our pricing details.
When Image Credits Are Used
Image credits are only consumed when you perform specific, advanced image operations within your automations. For example:
Removing backgrounds
Applying smart crops
The number of credits used depends on which of these special operations you choose to include in your automations.
Understanding Credits and Operations
All our paid plans include the same features, with the only difference being the number of image credits. Your subscription term - whether monthly or annual - determines when your credits reset. Credits reset on your subscription anniversary date. For example, if you started a monthly plan on October 2, your credits would reset on November 2. For an annual plan started on October 2, this year, credits would reset on October 2, next year.
Image credits are used only for AI image processing operations, such as smart cropping, AI retouch or background removal. Each operation has a specific credit cost.
Let's look at how our subscription plans work using an example plan that includes 2,500 credits per month at $250.
Monthly Rate: $250
Available Image Credits: 2,500 credits per month
Smart Crop uses 0.7 credits per operation
Background Removal uses 1.5 credits per operation
Smart Crop with Background Removal uses 0.7+1.5 (2.2) credits per operation
For operations whose credit costs vary by subscription tier, you'll find the specific costs in your plan details. For operations with fixed credit costs across all subscriptions, you can find these on our credits pricing reference page here.
In-Plan Maximum Operations
Based on the included credits (in this example, 2,500), here's what you can accomplish:
Smart Crop/Resizes: 3,571 operations (2,500 ÷ 0.7)
Background Removals: 1,666 operations (2,500 ÷ 1.5)
Lifestyle Crop: 1,136 operations (2,500 ÷ 2.2)
These numbers represent using all credits for a single operation type. In practice, you'll likely use a mix of different operations. Since each operation type consumes a different number of credits, the total number of operations you can perform will vary based on how you combine them.
For example, with 2,500 credits, you might use:
1,000 credits on Smart Crops (1,428 operations at 0.7 credits each)
900 credits on Background Removals (600 operations at 1.5 credits each)
Leaving 600 credits for Lifestyle Crops (272 operations at 2.2 credits each)
This makes it challenging to predict exactly how many operations you can perform, as it depends entirely on:
Which operations you choose to run
How frequently you use each operation type
The combination of operations in your automations
The best way to manage your credits is to monitor your usage and plan your operations based on your specific workflow needs. Your current credit balance is always visible in your account, helping you track how your chosen mix of operations affects your credit consumption.
After Credits Run Out
All our subscription plans include a set number of credits. Once you use up these credits, higher overage charges apply based on the rates specified in your plan details for each type of operation.
For example with the Boost plan:
Smart Crop: 1.3 credits
Background Removal: 2.8 credits
Lifestyle Crop: 4.1 credits
When you reach your plan's credit limit and attempt to perform an operation that requires credits, our system will display a notification. At this point, you have two choices:
Upgrade Plan: Switch to a higher-tier plan to continue enjoying discounted rates and receive a larger credit allocation.
Pay Overages: Continue using operations at the standard overage rates. These rates are clearly shown in your plan details under "After Credits Run Out."
For example, if you attempt a Lifestyle Crop operation after running out of credits, you'll be charged at the overage rate of 4.1 credits per operation instead of the in-plan rate of 2.2 credits.
Understanding Credit Usage and Reset Periods
Your subscription term - whether monthly or annual - determines when your credits reset. Credits reset on your subscription anniversary date. For example:
Monthly plan started October 2: Credits reset November 2
Annual plan started October 2, this year: Credits reset October 2, next year
Managing Your Plan
Checking Your Credit Balance
You can view your current credit balance on the Billing page, where your current balance is shown in credits. This makes it easy to see how many credits are remaining.
Changing Your Plan
You can switch your plan at any time. Here's how plan changes work:
Changes take effect immediately
Any remaining credits transfer to your new plan
Your billing cycle resets to the date of the change
You'll see two charges in the transition month
For example: Let's say you started a plan on May 1 and then changed to a different plan on May 8 with 400 credits remaining:
Your 400 credits transfer immediately to your new plan
Your billing cycle changes from the 1st to the 8th of each month
In May, you'll see two charges:
Original plan charge (for May 1-7)
New plan charge (for May 8-June 7)
Your next bill will be on June 8, not June 1
All future charges will occur on the 8th of each month
This means whenever you change plans, your billing anniversary date shifts to the date of the change. This new date becomes your regular billing date going forward.
Frequently Asked Questions
What happens after I reach plan limits?
We'll continue processing your images, and any usage beyond your plan's limit will be charged at the higher overage rate specified in your plan.
If you frequently exceed your plan's limit, upgrading to the next subscription tier can save you money on overage charges and provide more image credits for the next term.
Where do I find my plan credits?
You can see your available credits on the Billing page, where your current balance is shown in credits. This makes it easy to see how many credits are remaining.
Clicking on the "Change Plan" button will show you the details of your subscription, including the various credits associated with your plan, as well as the ability to switch to another plan.
How do I calculate how many more operations I can perform?
You can calculate the remaining operations based on the credits consumed per operation. Divide your current credit balance by the number of credits each operation uses to determine how many more operations you can perform.
Example Calculations -
Current Balance: 500 credits
Operation Type | Credits per Operation | Maximum Operations |
Smart Crop | 1.3 | 500 / 1.3 ≈ 385 |
Background Removal | 2.8 | 500 / 2.8 ≈ 178 |
For Mixed Operations:
Operation Type | Number of Operations | Total Credits Used | Remaining Credits |
Smart Crop | 100 | 100 x 1.3 = 130 | 500 - 130 = 370 |
Background Removal | 83 | 83 x 2.8 = 232.4 | 370 - 232.4 = 137.6 |
How do I update or change my plan?
If you’re already using Crop.photo, just click the blue Change Plan button in the plan summary. You can also check out our pricing page and upgrade from there.
If you’re the admin, you can upgrade or downgrade the subscription for your team or organization. Upgrades and downgrades take effect immediately.
Any remaining credits from your previous plan will be rolled over into your new plan for the current term.
For example:
If you were on a $250 plan with 400 credits remaining on May 6 and downgraded to a $100 plan on May 8, those 400 credits will be added to the credits you receive for the $100 plan immediately.
You will be charged $100 on May 8. This means that for the month of May, you will see two charges from Crop.photo, totaling $350 ($250 for the original plan and $100 for the new plan).
The benefit of this approach is that you have access to the new credits immediately without waiting for the next monthly cycle. Additionally, your billing cycle will reset to June 8, and you will be charged $100 for the new plan in the next cycle. This ensures you can continue your operations seamlessly and manage your budget effectively.
How do I update my payment card?
Just click the Update blue button to enter a new credit card for billing.
How do I pause or cancel my plan?
Please check out this help article for instructions.
Existing Credits
If you switch to the free plan, your existing credits will remain in your account until the end of the billing cycle. You won’t lose your credits and can continue using them throughout the current billing cycle.
Still have questions before you upgrade? You can start a free trial or contact our sales team via the chat. We’re ready to answer any questions you have to make sure that upgraded subscription is right for you!