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Resolving Browser-Related Issues
Resolving Browser-Related Issues

A Step-by-Step Guide to Troubleshoot Browser Glitches & Empty Panels

Manali avatar
Written by Manali
Updated over a week ago

Experiencing strange browser behavior while using Crop.photo? Whether it's an empty billing panel or general application misbehavior, these issues can often be resolved through some quick troubleshooting steps. Here’s a guide to help you solve these problems.

Step 1: Refresh the Page

Sometimes, the simplest solution is the most effective. Try reloading the Crop.photo web page to see if the issue resolves itself.

Step 2: Restart the Browser

Close the Crop.photo browser tab, quit the browser, and then reopen it. Log back into the app to see if the problem persists.

Step 3: Clear Browser Cache

As the next measure, clear your browser’s cache and reload the Crop.photo page. Cached data can sometimes cause unexpected issues.

Step 4: Test in InCognito/Private Mode

Open Crop.photo in an InPrivate (for Microsoft Edge) or Incognito (for Chrome and other browsers) window. This can help you determine if the problem is linked to your regular browser settings or extensions.

Step 5: Update Your Browser

Ensure that your browser is updated to the latest version. Outdated browsers may not support all the features of the Crop.photo app and can result in glitches.

Step 6: Try a Different Browser

Switch to a different browser to see if the issue is specific to the one you are currently using. This helps in isolating whether the problem is browser-specific.

Last Resort: Contact Support

If you've tried all of the above steps and are still facing issues, reach out to our support team via the in-app chat. Please provide them with screenshots, browser versions, and other relevant details to help troubleshoot the issue more efficiently.

Conclusion

Most browser-related issues can be resolved through these troubleshooting steps. Taking these actions can help ensure a smoother experience while using Crop.photo.

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